OUR RESPONSE TO COVID-19
Our terms and conditions state:
For all reservations subject to cancellation due to COVID-19, the total sum paid will be, upon presentation of supporting documents (such as a medical certificate or a copy of an institutional decision):
• Postponed if possible, otherwise,
In the event of interruption of the service due to COVID-19, the sums paid will be postponed, if possible, otherwise, reimbursed on a "pro rata" basis.