"carré Neige" insurance :

To get the most out of your holidays and enjoy them with total peace of mind, it is better to be well-insured...

This is why ESF La Norma offers the Alpine Carré Neige, with your ski pass, to guarantee you all of the necessary insurance and assistance coverage in the event of an accident during your stay.

With the Carré Neige, you will benefit from the skills of the best professionals in the area and have access to complete services, including rescue operations and the reimbursement of ski passes and ambulance transport.

So to ski with total peace of mind and enjoy the slopes with a feeling of safety, whether alone, with family or with friends, remember to purchase The Carré Neige insurance

How does it work ?

What price ?

At ESF La Colmiane, the Carré Neige is offered only with the 6 days courses along with the online order process as an option :
  • Children under 13 years old : 14,40 €
  • Teenagers and Adults : 16,80 €
You can also subscribe to this insurance directly from our agency on site as soon as you reach the station.

What happens in the event of an accident ?

Carré Neige reimburses the costs incurred as soon as you receive help from search and rescue professionals or professionals providing you with initial medical care.

The plus of Carré Neige

  • Rescue and evacuation.
  • Reimbursement of the Ski Pass and Ski Lessons.
  • Additional Warranties : Medical bill reimbursement, in addition to your basic insurance for pharmaceutical and hospital needs, legally use warranties, broken ski.
  • Repatriation

Ski lessons reimbursement *

  • In case the insured is hurt, making them unable to ski.
  • In case of sickness.
  • In case the family of the policy-holder has to suddenly return.
  • In case the insured needs repatriation. In case the lifts are stopped for more than 5 hours.
  • To a parent holding a "Carré Neige" Insurance, who needs to go with a hurt child insured by "Carré Neige".
  • In case the lifts are stopped for bad weather for more than one day on more than 80% of the skiing area.
*detailed conditions on www.carreneige.com

What is the procedure to follow for repatriation ?

  • If your condition requires it and you must travel further than 150 km, you may request repatriation by calling Europ Assistance at: 01 41 85 85 96.
  • For distances under 150 km and on the day of the accident, to request direct payment or reimbursement, you can contact : 04 79 07 36 11 ou au 04 79 07 36 12

How to receive reimbursement for my unused ski passes and ski lessons* ?

Within 8 days fill out the claim form available on our website Carré Neige or in the Carré Neige sales outlets and send it, together with the supporting documents, to the following address :
  • Diot Montagne Assurances
Carré Neige - BP 19
73 704 Bourg Saint Maurice Cedex

Attached Documents :
  • Original ski lift pass (and or justification of the purchase of the pass and the Carre Neige)
  • Initial medical certification detailing the injuries and whether the person is able to ski or not.

How to track the progress of my reimbursements?

As soon as we have processed your claim form, we send you a file reference number. This allows you to track your reimbursements in real time on the website